privacy policy

Last updated: February 27, 2024

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At Integrated Operations Group, accessible from www.integratedops.ca, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Integrated Ops and how we use it.

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1. General Information

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Integrated Ops is committed to the protection of personal information of our users and visitors. This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any other applicable legislation.

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2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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3. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

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If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

As well, if you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. You also may consent to keep your credit card on file if you are making purchases. 

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4. How We Use Your Information

We use the information we collect in various ways, including to:

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• Provide, operate, and maintain our website

• Improve, personalize, and expand our website

• Understand and analyze how you use our website

• Conduct and carry through sales

• Develop new products, services, features, and functionality

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

• Send you emails

• Find and prevent fraud

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Integrated Ops may receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.